New Faster, Follow-up Popup & Bug Fixes
April 19, 2010
The Hello Hunter usability gurus recently revamped the interface for scheduling a custom call back times. Telemarketing agents can now quickly schedule a call back in an easy 3 click process. Prior to this update agents had to use a complicated set of drop down and select menus which lead to a relatively inefficient process. The new screen can be seen below
Agents still have the option to schedule a call back with any of our pre-set call back times with a single click ranging in intervals from 1 hour to 6 months. At Hello Hunter we understand the smallest details make a big difference in overall call center productivity, and its why we keep continuing to make improvements to our interface.