Predictive Dialer Disaster Recovery Plan
March 21, 2010
This week all Hello Hunter dialer servers, on both the east and west coasts have implemented a new disaster recovery plan. As a preventative measure, all severs will have a complete weekly backup performed offsite to ensure our customers’ data is protected against hard drive failure. Although our voice broadcasting and predictive dialing servers have yet to have a major failure or outage, our technical staff is taking preventative precautions to ensure minimal downtime in the unforeseen event of hardware failure. All backups will be kept in a secure off-site location with password-based access.