A predictive dialer calls a list of telephone or cell phone numbers and connects dialed calls that are answered to people making calls, sometimes referred to as agents. Predictive dialers use algorithms to help minimize the time that agents spend waiting between calls and conversations, and also the likelihood of...
Here at hello Hunter we often get asked by new customers (and sometimes by existing customers) “which is the best Sip Phone to use with your system?”. Although there is a host of options available we tend to only recommend two. Firstly is X-lite, while this is perfectly adequate for...
Here at Hello Hunter we receive a number of common issues which can easily be avoided or detected by our customers, by using a few simple diagnostic tools. In this blog I would like to touch on a few methods for either avoiding or detecting regularly occurring issues. For example,...