Our predictive dialer can easily to be configured to accept inbound calls from any DID that you correctly map to our servers. Inbound calls are configured using dialer options and can be routed to any campaign that you choose. It is up to you whether you want to create a campaign for only agents taking inbound calls or you can blend inbound calls with outbound calls coming via a predictive campaign.
If you are placing calls via voice broadcasting have you considered using an an inbound campaign to distribute calls to agents? By mixing our two products in this way you have a complete solution for a inbound calling environment. This can be configured simply by using a SIP transfer number on the voice broadcasting side with the corresponding inbound DID configuration on the predictive side. For more information on how to configure these options please contact us..
Apart from providing the cheapest rates in the Industry there is a long list of benefits that come from using Hello Hunter services.
• We provide the best support. Any time you speak to us with a support enquiry you should know that you are speaking directly a support engineer or an actual product developer. Our staff is mainly made up of software engineers and developers which mean you will receive support based on a thorough understanding of the product. We will try our best to assist with any issues that arise when using our dialer.
• Most of the time our technical support will answer sales enquires meaning that we are not going to give you incorrect or misleading information about the product. We are developers who want to give the customer an unbiased view of our product not sales people offering the hard sell.
• Our server infrastructure is carefully designed to insure that down time is minimal.
• We have worked hard to establish long business relationships with our wholesale providers meaning we can pass on the lowest rates possible while making sure calls are terminated at the highest quality.
• Both our predictive dialer and voice broadcast solutions have been tried and tested and are proven to provide results. We have a number of successful resellers offering our solutions as well as large sales teams using them all of who have had great success with our services.
We are flexible at Hello Hunter and offer customers the opportunity to terminate calls using their own preferred provider. Most hosted dialer companies will not be as accommodating but if you have a SIP carrier that you want to use with our dialer or broadcast solutions you can do this. All we will require all of your VoIP carrier details and a small set-up charge to do so. The usage pricing varies depending on call volume and or product purchased so please get in contact for more information. Support@hellohunter.com
If you are interested in becoming a reseller of Hello Hunter services we provide an efficient interface that will let you manage all your customer accounts. Using our easy to use interface you can create new user accounts for your customers as well as apply system credits and change the calling rate that the customer will receive. You can use a reset password link should any of your users become forgetful and enable and disable accounts as you please. This used in conjunction with our white label solution will provide everything you need for reselling our services under your own brand. For more information about our white label offerings and reseller interface see our website at http://www.hellohunter.com/white_label.php.
We are more than happy to provide customers with large scale predictive dialing solutions. In fact that is what we are good at. If you have requirements for more than 14 agents the most cost effective plan we can offer is the dedicated server at $799 per month plus 1 cent per minute for US and Canada calling. We can deploy multiple servers for customers to give truly scalable options for high volume usage. Do you have a call centre with 100’s of agents? This is not a problem for us or do you want to resell our services to your own customers? Again this is something we can do. Contact email@example.com for more information about our dedicated predictive dialier server.
Our dialer can be used for clients with international dialing needs. We are one of the very few companies that offer dialing platforms that can be used anywhere regardless of the country that you are calling from or to. We also provide the some of the cheapest rates around for international dialing and if you are able to find someone cheaper (which may be more difficult than you think) simply let us know and you can use the provider of your choice. Click here to see our international rates.
So how does the pricing work? To start with we require a $1000 deposit which will be used to cover future bills. This is not a fee of any sort we just need to make sure that our international clients are as serious as we are about our services.
Then for Voice Broadcasting we charge the rates that we mentioned earlier to customers wanting to terminate traffic with us or alternatively a rate of 0.5 cents per minute to use our own provider. For customers with high volume requirements we have a dedicated server option at $999 per month (in which case we charge no per minute license fee) and you simply pay your telco fees.
For predictive dialling pricing starts from $59 per month per agent seat plus your termination costs. For a higher volume solution we offer a dedicated server for $799 per month which can support up to 70 agents.
To get started with international voice broadcasting simply emails your requirements to firstname.lastname@example.org and we will have you set up in a matter of days.
We have said it before and we will say it again we are not a normal hosted predictive dialer company. There are companies out there that will simply offer a hosted dialer for customer use, which is fine and we are happy to do the same.
However there are two things that make Hello Hunter special. Firstly we operate in a whole sale market which means that we can beat anyone’s prices hands down and secondly we allow you to profit from our services using our white label program.
Hello Hunters white label program allows you to run your own hosted dialer business. Both our voice broadcasting and predictive dialer products can purchased as a white label option allowing you to sell our products on to your customers at your own prices. You will get your own branded version of our dialers which will be hosted on your own domain name and also a reseller interface for managing your customer dialer accounts.
You will be in total control of your customers and will be able to set the per minute rate that you will give on a per customer basis. The rate your offer is 100% your choice. For example you made a $500 deposit with us will get you a rate of 2 cents per minute which you will then resell to your customers at a higher rate. ( Click here for more information about our pricing)
This is an easy way of starting a new business or expanding an existing one, with white label accounts taking only a few days to set up you can be up and running in no time. For more information about our reseller program and other rates please contact us as email@example.com .
Customers love contacting as asking us about our pricing. I have been asked a number of times for discounts or “Other Pricing Options”’ sometimes from people who have what we would consider to be a small order. That for example could be one agent on an unlimited monthly plan for $149 per month using our Predictive Dialling Platform. Don’t get us wrong we understand a customer loves a discount however our whole business model is based around being about to give the best prices and the best service we can. When we don’t discount further there is good reason for this.
Our Business Model
We strive to offer the lowest prices in the industry operating on razor thin margins by partnering with wholesale only providers. We offer our products through our reseller or white label program to other organisations with significant monthly volumes so that we can remain in a competitive position. Working this way enables us to pass on the excellent call rates directly to the customer. Our price plans are structured to offer you the best rates and by buying in bulk the per min cost is even cheaper.
We offer Value
There are very few companies out there that offer the value that we do with their call rates. As standard all of our price plans are 6 second billing and always we be. We don’t believe in over changing the customer with per minute billing. If you use up to 6 seconds of call time we guarantee that you will only be changed for 6 seconds. Additionally there is the issue of “dead air” to charge for calls that are not even terminated. It is well known throughout the industry that there can be issues of providers not even connecting the call but charging the customer. While our competitors may be happy with this we are very serious about this and take action against it by regularly monitoring the calls terminated by our providers ensuring that calls are in fact being connected and completed as expected.
There are a number of other things which we do not do that our competitors love doing.
Charging for inbound calls. If you use our inbound DID’s with our Predictive Dialling Product we will not change a per minute inbound connection fee. It’s going to be free with us.
Per message fees. We will always change use 6 second billing for our Voice Broadcasting. You can make as many calls as you like that your balance will allow. We do not change you based on the number of messages or on a campaign basis.
Charging for Attempted calls. There are only ever two situations where we will change you for a call. Somebody picks-up or a voice mail system answers (or is detected). There are no fees for attempted, unanswered or busy calls nor do we think there should be.
Lying about your call time. All of our services are prepaid and when money is credited to your account we guarantee that your total balance will be used for call time based on your per minute rate. We will never steal your credits or add additional changes.
We offer Great Support
On top of offering the lowest prices and highest value in the industry we also care about our customers support needs and currently have a growing team of support technicians working 24 hours a day to provide assistance. We understand that in order to add more value to our service customer support is of vital importance. There are some companies out there that are so focused on the best prices that support is considered just an additional expense that can be overlooked. We have to disagree. Our round the clock support teams are ready to serve you via email, Skype, Phone, Live Chat and more. Please contact us at firstname.lastname@example.org. We would love to hear from you.
We now hope that you can understand about how Hello Hunter operates and how we are striving to offer a fair service that has a foundation on providing value as well as the best possible prices to the customer. So if we are unable to offer additional discounts I hope you can understand why and make an informed decision about using our products.
Over the last couple of weeks we have been working on creating a knowledge base for users of both our Voice Broadcasting and Predictive Dialing platforms. With updated user setup guides and general instructions as well as troubleshooting steps it will help us to better support our customers. This is still work in progress however we are constantly updating it with answers to common support enquirers. We hope that this can serve as a useful resource for our customers and help to resolve support inquiries more rapidly. To access the knowlagebase please see our website
I recently realized how we don’t do a great job at pitching our ability to work in the international space. People might be surprised to find out how few dialers will work regardless of your location and regardless of where you’re calling to. It really couldn’t be easier with HelloHunter’s TeleSales platform. You can even cut down on your costs by selecting your own phone provider. We work with them all and there’s no additional cost to use any phone provider you want if you don’t like our fees. We are, however, cheaper than everyone in my view. But hey, we give you the option at least, right? Find me another hosted predictive dialer that allows you to use any phone provider you want.