Firstly the agent will need to click on a campaign, they next will automatically be taken to the “Contact View” tab and their X-Lite or EyeBeam(or other softphone) should start ringing. Once the agent then answers their softphone, please make sure to NOT hang up on it. Hanging up on...
Quite often at Hello Hunter we get asked the question “How do we upload CSV files for our campaign?” So I thought that probably the easiest thing I could do is write a blog about it, so here goes. Firstly to upload leads, you will need to have a list...
At Hello Hunter a large portion of our customers quite often wish to White Label with us. If you are such a customer then it would help us a great deal if you could take the time to read this blog. The information below is the information we require from...
Most companies either need or desire new custom, sometimes its because they are just starting out, other companies might have noticed a downward trend is their sales figures, there is probably no better way to get your message heard and heard quickly than by Voice Broadcasting. Voice message broadcasting is...
As a follow up to a post 2 posts down (Xlite or EyeBeam setup), I would just like to go over some of the more common problems and errors, that hopefully haven’t, but may occur. There are a few possible error messages that may pop up on your sip phone....