Blog

Discover the latest news and offers about our products.

Predictive Dialer Disaster Recovery Plan

March 21, 2010

This week all Hello Hunter dialer servers, on both the east and west coasts have implemented a new disaster recovery plan. As a preventative measure, all severs will have a complete weekly backup performed offsite to ensure our customers’ data is protected against hard drive failure. Although our voice broadcasting...

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Pre-recorded Message Leaving

February 27, 2010

Voice broadcasting customers can now more easily manage and configure their campaigns’ sound files using our newly redesigned Sound Files Library. Mangers, wholesales, or resellers of robocalls can now either upload a .WAV file or record a new message over the phone for future use in one or many different...

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Music on Hold via Shoutcast

February 14, 2010

v0.99w has custom music on hold support for agents in-between calls via any shoutcast server. Hello Hunter understands that music can enhance or restrict a call center agent’s productivity, we also know that each individual has their own music preference–it why we now support custom music on hold. For an...

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Google Talk Integration

February 2, 2010

v0.99o introduces a completely redesigned voice connection wizard, and the option to connect agents via Google Talk/Jabber clients. The new wizard integrates feedback received by our technical support department on the difficulties some call centers’ encountered setting up soft phones like X-Lite and Zoiper with the Hello Hunter predictive dialing...

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