Categories for Announcements

What is A Predictive Dialer

July 30, 2013

A predictive dialer calls a list of telephone or cell phone numbers and connects dialed calls that are answered to people making calls, sometimes referred to as agents. Predictive dialers use algorithms to help minimize the time that agents spend waiting between calls and conversations, and also the likelihood of...

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X-lite or Eyebeam setup

July 24, 2013

Here at hello Hunter we often get asked by new customers (and sometimes by existing customers) “which is the best Sip Phone to use with your system?”. Although there is a host of options available we tend to only recommend two. Firstly is X-lite, while this is perfectly adequate for...

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Inbound Dialling

May 8, 2013

Our predictive dialer can easily to be configured to accept inbound calls from any DID that you correctly map to our servers. Inbound calls are configured using dialer options and can be routed to any campaign that you choose. It is up to you whether you want to create a...

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