Author Archives for Matthew Hunter

About Matthew Hunter

Chief Deal Maker
Hello Hunter, Inc.

What is A Predictive Dialer

July 30, 2013

A predictive dialer calls a list of telephone or cell phone numbers and connects dialed calls that are answered to people making calls, sometimes referred to as agents. Predictive dialers use algorithms to help minimize the time that agents spend waiting between calls and conversations, and also the likelihood of...

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X-lite or Eyebeam setup

July 24, 2013

Here at hello Hunter we often get asked by new customers (and sometimes by existing customers) “which is the best Sip Phone to use with your system?”. Although there is a host of options available we tend to only recommend two. Firstly is X-lite, while this is perfectly adequate for...

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Customer or Client issue checking made simple

July 16, 2013

Here at Hello Hunter we receive a number of common issues which can easily be avoided or detected by our customers, by using a few simple diagnostic tools. In this blog I would like to touch on a few methods for either avoiding or detecting regularly occurring issues. For example,...

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International Dialing

February 11, 2012

I recently realized how we don’t do a great job at pitching our ability to work in the international space. ┬áPeople might be surprised to find out how few dialers will work regardless of your location and regardless of where you’re calling to. It really couldn’t be easier with HelloHunter’s...

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